Returns and Exchanges

Crafted Carving, a part of Printwithme.xyz, a full service 3D printing and Design Consultation Company

We want you to be completely satisfied with your purchase. Please read our return policy carefully:

Returns

  • Returns are accepted within 14 days of delivery date
  • Items must be in original, unused condition with all original packaging and tags
  • Used or worn items cannot be returned
  • A receipt or proof of purchase is required for all returns

Exchanges

  • Exchanges are accepted within 14 days of delivery date
  • Items must be accompanied by original receipt or proof of purchase
  • Size/color exchanges are subject to availability

Shipping Costs

  • Customers are responsible for return shipping costs
  • Original shipping charges are non-refundable
  • We will cover return shipping costs only for defective items, damaged items, or incorrect items shipped

Condition Requirements

  • Items must be unworn, unwashed, and free from any signs of use
  • All original tags, packaging, and accessories must be included
  • Items showing signs of wear, alteration, or use will be returned to sender

Defective/Damaged Items

  • Defective or damaged items should be reported within 48 hours of receipt
  • Photo documentation of damage/defects may be required
  • We will provide a prepaid return label for defective/damaged items

To Initiate a Return/Exchange

  1. Contact us via email or our Contact Page
  2. If applicable, obtain a Return Authorization Number (RAN)
  3. Package item securely with all original materials
  4. Include RAN on return package

Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.

We reserve the right to deny returns that do not meet these requirements.